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diff --git a/content/posts/2024-08-25-sony-wf-1000xm4-battery-failure.md b/content/posts/2024-08-25-sony-wf-1000xm4-battery-failure.md new file mode 100644 index 0000000..40fef8f --- /dev/null +++ b/content/posts/2024-08-25-sony-wf-1000xm4-battery-failure.md @@ -0,0 +1,45 @@ +--- +slug: sony-1000xm4-battery-failure +title: "Sony WF-1000XM4 Battery Failure" +date: "2024-08-25T15:13:15-04:00" +--- + +I have owned my [Sony WF-1000XM4 bluetooth headphones][wf-1000xm4] for 2 +years. Over the past few weeks the battery life has dropped from ~7 +hours to less than 1 hour. + +Apparently this is a common problem: + +- [Rising Number of Unexpected Sony WF-1000XM4 Explosions Are Haunting + Users (headphonesty.com)][headphonesty-article] +- [WF-1000XM4 - Severe Battery Issues (reddit.com)][reddit thread] + +I follwed the recommendation in the [reddit thread][] and contacted +[Sony support][]. After a brief chat they offered to email a shipping +label and repair the headphones at no cost. + +If you own a pair of [WF-1000XM4s][wf-1000xm4] and the battery life +decreases suddenly or they get very warm while charging, then you +should: + +1. Stop using the headphones immediately because they [could + explode][headphonesty-article]. +2. [Contact Sony support][sony support] and ask for a repair or a + replacement. + +Sony should cover the cost even if the headphones are no longer under +warranty (mine weren't); the battery life for a pair of 2-year-old +bluetooth headphones should not deteriorate so abruptly. + +[wf-1000xm4]: https://electronics.sony.com/audio/headphones/truly-wireless-earbuds/p/wf1000m4-Black + "Sony WF-1000XM4 bluetooth headphones" +[gadgets]: {{< relref "posts/2024-07-13-gadgets-of-the-ages" >}} + "Gadgets of the Ages" +[headphonesty-article]: https://www.headphonesty.com/2024/02/samsung-wf-1000xm4-explodes-case/ + "Rising Number of Unexpected Sony WF-1000XM4 Explosions Are Haunting Users (headphonesty.com)" +[reddit thread]: https://www.reddit.com/r/SonyHeadphones/comments/x7mx2n/wf1000xm4_severe_battery_issues/ + "WF-1000XM4 - Severe Battery Issues (reddit.com)" +[rmaed]: https://en.wikipedia.org/wiki/Return_merchandise_authorization + "Return merchandise authorization (RMA)" +[sony support]: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4 + "Sony WF-1000XM4 support" |